Operation and care
How do I clean my whirlpool circulation system?
Once every three months purge and clean the circulating system. Follow the steps outlined below: 1. Fill whirlpool with warm water and add two teaspoons of powdered dishwasher (not laundry) detergent and one half cup of household bleach to a filled whirlpool. 2. Activate whirlpool system in accordance with operating instructions, for two minutes. Then allow the Whirlpool bathtub to soak for an hour without the pump running and then run the Whirlpool bathtub for 5 minutes. 3. Drain and refill whirlpool with cold water. Circulate for five minutes. 4. Drain whirlpool completely after step 3 (above) is completed.
I have an older whirlpool that works fine, but I don’t like the color, can it be painted?
It can be, but it isn’t practical and the finish usually doesn’t last. Painting cost about the same as a new tub.
I have a 10-year-old cultured marble whirlpool bathtub that keeps shooting out black stuff when the pump is on. What can I do?
Cultured marble tubs are plumbed at the installation site and often hold old bath water in the pipes. Try our cleaning process mentioned above, and if the problem persists consider having the unit replaced or re-plumbed to the 100% NAHB drain down standards. All Izzi whirlpool bathtubs meet this standard.
What cleaners do you recommend I use to clean the acrylic finish on my Izzi whirlpool bathtub unit?
Any non-abrasive liquid cleaner off the shelf may be used. Be sure to read the label and follow the cleanser's recommendations. Do not use harsh abrasives like Comet, Ajax, Bon Ami, etc. as they will harm and dull the finish of your unit.
Can I use bubble bath or bath oils in a whirlpool bathtub?
While you can use bubble bath in whirlpool bathtub systems, we would advise that you use very little. You will end up with a mess on your hands and bubbles overflowing out of the tub. Bath oils are fine for Izzi air tubs, but we do not recommend the use of bath oils in Izzi whirlpool systems unless you follow a stringent cleaning regiment.
How do I remove the adhesive stick from the labels that are attached to my whirlpool bathtub unit?
Adhesive residue can be removed with 3-M Natural Cleaner, Disolvitor, WD40, nail polish remover, mineral spirits, lemon oil or PineSol. The cleaning product should be poured onto a clean cloth rag and wiped on the unit to remove the adhesive. Do not use paint remover, this will damage the surface.
The anti-skid floor is not coming clean with my standard liquid cleanser. What do you recommend I use?
For stubborn floor stains, a paste should be made of a cleanser such as Comet, Spic-N-Span, etc., and spread out onto the floor. Allow the paste to sit for 5-10 minutes and then gently scrub with a soft-bristled brush. The brush should be the texture of a toothbrush and vigorous scrubbing is not recommended as it could damage the finish on your floor. Rinse off all remaining paste.
What do you recommend using to remove hard water stains, calcium deposits, lime scale or difficult soap scum from my Izzi Whirlpool bathtub?
If the above suggestion does not work, you may try the following. Lime-Away or white vinegar may be used to remove calcium or lime deposits. For soap scum, general black grime or algae, household bleach may be used with moderate scrubbing. In both instances the unit should be rinsed carefully with cold water.
I understand that my bath has an in-line heater installed on it. How does it work?
Be certain that your heater is connected to a dedicated 110v, 15 amps GFCI protected circuit. The heater turns on when a vacuum switch senses water flow through the heater and the internal thermostat automatically senses the need for heat. The thermostat is set at the maximum temperature. The heater is designed to maintain the water temperature, not increase it.
When operating the air volume control in my whirlpool bath, I've noticed that the water cools faster when I open it on full as opposed to closing it or operating it on low. Why is this?
The reason for this is that the air being drawn into the whirlpool is cooler then the water. On cold days, you might want to keep the air volume control closed until the motor has run for about 5 minutes and has time to heat up. The Izzi air volume control draws air from under the deck of the tub. This air is warmer then the surround air in the room, due to the motor exhaust. As the motor heats up the under deck air, this will not be an issue.
I’ve noticed that my contractor has allowed the trades to throw garbage and construction debris in my newly installed Izzi Whirlpool bathtub. Does this void the warranty?
No, but there are warranty exclusion for this type of damage. Usually the tubs clean up with only minor scratch from this type of treatment and can be buffed by a professional surface repair company. Prevention is the best policy to avoid this expense.
What can be done about the minor scuffs and scratches that I noticed after my bath was installed?
Your product is manufactured with a tough, durable acrylic surface. Minor scratches can be removed by wet sanding the area with 600 grit sand paper. Restore the gloss using a product called Maguire’s #10 Mirror Glaze or automotive paste wax.
